
How to Create a First-Rate Customer Experience
Our world moves faster every day. With online shopping, curbside pickup, and a slew of other time-saving options literally at our fingertips, customer expectations are
Check out the Glympse blog for insights into how customers use the Glympse platform and products, helpful FAQs, and how to get the most out of geo-location technology and apps.
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Our world moves faster every day. With online shopping, curbside pickup, and a slew of other time-saving options literally at our fingertips, customer expectations are
At Glympse, we’ve worked hard to become known as a true pioneer in the field of real-time location sharing. But while the technological solutions that
If your industry is growing more competitive all the time, it’s safe to say that there are (unfortunately) a lot of companies out there who
This post is republished with permission from the original author, our partner OpenMarket. Read the original post here. To improve customer retention, look at your
Has this happened to you? You get a delivery window for a home service or important package delivery. Cool. Until it’s just 5 minutes before
On a scale of 0 to 10, with 10 being the highest, how likely are you to recommend us to a friend or family member?
When executed well and with your customer’s real needs and habits in mind, proactive communication about an upcoming field service can be the difference between success and failure.
Question: If you can see your ride service on its way to you, why can’t you see the live status and ETA of your field
77 percent of people say that valuing their time is the most important thing a company can do to provide them with good service, according