It’s no secret that when an employer creates the safest possible environment for employees, a few things happen all at once. For starters, they’re offering a space where people are free to be their most productive. People feel more connected with their work and, as a result, are more engaged. Of course, creating the safest possible environment is also the right thing to do for businesses of any type.
In the field services industry in particular, the definition of “safe” comes with some unique examples. “Safe” often means not having to touch their phone when driving in the company car to make a delivery or perform a service appointment for a customer. It means not having to worry about getting lost or anything happening while they’re away from the business’ main location.
Getting to this point isn’t necessarily difficult, but it does require you to keep a few key things in mind along the way.
Why the Employee Experience Matters
If you had to make a list of all of the elements that are of paramount importance in the field services industry, safety would undoubtedly be right at the top.
Don’t forget that drivers often spend incredibly long hours on the road – a journey that is already filled with distractions like phone calls, text messages, and more. That, coupled with the need to constantly figure out directions so that they can get a to the service appointment or drop off a product, can create a naturally dangerous environment if allowed to by everyone involved.
According to the National Highway Traffic Safety Administration, more than 3,100 were killed in car crashes that involved distracted drivers in 2020 alone. Yes, creating a safe environment means making sure that your physical place of business is protected against intruders and potential threats like fires or other disasters. But when someone’s “office” is a vehicle that is constantly on the road, things can quickly get more complicated than that.
Because of this, companies of all sizes are exploring new solutions that can help prevent these driver distractions as much as possible.
At the same time, employees also need to remain as productive as possible by using their phone for essential tasks – some of which may occur when driving. Thankfully, such a solution exists, and it is significantly more readily accessible than one might think.
The Glympse Approach
What businesses in this situation really need is a location solution like Glympse – one that instantly shares the location of a driver with both their manager and their customer. In terms of productivity, this means no extra downtime as someone tries to figure out how to get to their next job.
With regard to revenue, a solution like Glympse can offer in-app advertisements for upwelling opportunities for enterprise customers in particular.
But more than anything, it’s an experience that allows for the safest and most productive experience possible on behalf of employees/drivers everywhere – exactly as it should be.
If yours is a company looking for such a solution, Glympse is here to help. We have solutions optimized for enterprise brands – Glympse En Route – startups, small and mid-sized businesses – Glympse PRO– all to create the safest and most productive experience possible for everyone.
To find out more about the benefits of creating a safe and productive employee experience, or to speak to someone in more detail about your own needs, please contact the team at Glympse today.