Our curbside pickup solution has an array of features aimed at improving the lives of our partners.
If you’re an order fulfillment specialist, you can:
- Log into the En Route App on any Android or iOS device with your unique username and password at the beginning of your shift, allowing you to see all pending pickup orders, including the ETA and Live Map for any customers already on their way.
- Manage your availability by starting, pausing or ending your shift right from the app.
- Claim new orders to fill and review all new orders.
- Effortlessly transition the order record in the app to match the actual order fulfillment status.
- Message your customer to notify if there is a change or to let them know you’re on the way out to their vehicle.
If you’re a store supervisor, you’ll have a higher level overview, allowing you to ensure the best customer experience possible.
- In addition to a list of all order records and their current statuses, you can assign them to specific order fulfillment specialists.
- You’ll see a live map with a highly accurate estimated time of arrival for all customers who are en route. It’s simple and intuitive.
Even brand executives benefit from what Glympse has to offer, all thanks to a dashboard that shows:
- Individual, regional and even national store data.
- Historical reporting on the order records.
Beyond being a powerful logistics tool, Glympse’s solution is powerful because it gives everyone equal access to the most important resource of all – information.
With Glympse, your customers will know exactly what to expect and when to expect it, and you and your staff are empowered to meet your customer’s needs faster, more efficiently and in a more cost-effective way. It’s a solution designed to create the best possible experience for everyone involved – and for grocery stores like yours, it’s a way to not only create a significant competitive advantage, but also secure it for the next decade and beyond.
You must keep pace with your customer’s ever-changing expectations. In the era of the on-demand economy, Glympse can help you win the race.
If you’d like more information about our curbside solution and the benefits of implementing a program with Glympse, or if you’d like to discuss your own unique business needs, contact us today by emailing sales@glympse.com. We look forward to working with you!
