A Glimpse Into Why Companies Trust Glympse

Glympse Team Photo

In a world where GPS and real-time location sharing have become second nature, it’s easy to forget how controversial location technology once was — and still can be, when handled carelessly.

Stories like Google’s $391.5M settlement with U.S. states over misleading location tracking practices, or Facebook sunsetting its Nearby Friends and location-based features, have made businesses more cautious than ever. And rightly so.

At Glympse, we believe location sharing should be intentional, temporary, and always transparent — not Years of Building Trusted Location Technology

We pioneered temporary location sharing back in 2008 with the Glympse Consumer App — designed to help friends and family share live ETA and location for a short window of time. No constant tracking. No check-ins. Just clarity when it matters most.

That same ethos powers our enterprise-grade solutions today — including:

  • Glympse En Route – a configurable platform used globally by major brands to manage proactive, real-time communication during deliveries, service calls, and curbside pickups.

  • Glympse PRO – a mobile app purpose-built for SMBs with field staff, enabling real-time visibility and communication without complex tech or extra hardware.


Real ROI, Proven Outcomes

Whether you’re in telecom, logistics, retail, or home services, Glympse drives measurable improvements across operational efficiency, customer experience, and cost savings.

Here’s what our partners have seen:

  • A U.S.-based furniture company reduced customer not-at-homes by 10% with a single SMS including a live tracking link and ETA countdown.

  • A UK telecom brand saw a 14-point NPS boost in just eight weeks using live location updates and automated status notifications.

  • A major U.S. telco saved millions of dollars monthly on call center costs by integrating Glynpse to their IVR and chat systems. 


Platform Features That Power Success

The Glympse Platform provides an industry-leading set of tools designed to simplify location sharing, increase transparency, and keep customers informed in real time.

Key capabilities include:

  • Live driver/technician tracking with accurate, traffic-aware ETAs

  • SMS, email, and app push notifications with configurable timing

  • Customer journey viewer with brand customization and smart CTA prompts

  • Manager dashboard with route insights, delivery metrics, and performance data

  • Pre-built integrations with Microsoft D365, Oracle, Salesforce, Verizon Connect, Descartes, and more

  • IVR and voice assistant integration capabilities  for self-service updates

  • Two-way messaging between customers and mobile workers

  • Post-visit feedback capture in real time

  • Battery-optimized tracking for driver peace of mind

  • Proof-of-delivery with photo and signature capture

 


Trusted by Leading Brands

Over the years, Glympse has become a behind-the-scenes force powering customer-first visibility for some of the most recognizable brands in the world.

“By working with Glympse, we’re helping our customers provide their end customers even more visibility into technician location and ETA information with a custom-branded web experience.”
— GM of a software partner

“Utilizing Glympse’s location sharing technology significantly enhances the in-home customer service experience. It allows customers to plan, relax, and avoid uncertainty.”
— COO, telecom provider

“As a franchisee owner, I need to find the right partners to reduce inefficiencies. Glympse reduced non-transactional call volume and gave me the real-time metrics I used to guess at. I have happier customers and a bigger bottom line.”
— Franchise owner, national pizza chain


Why Glympse?

We’ve spent over a decade building solutions that balance:

  • Safety and privacy

  • Proactive customer communication

  • Operational efficiency

  • Real-time, actionable location data

And we do it without requiring customers to download an app, or workers to constantly check in. The location sharing is temporary, event-based, and context-aware.

Whether you’re managing service appointments, last-mile deliveries, or curbside pickups, Glympse ensures everyone has the visibility they need — without compromising control.


Let’s Build a More Transparent, Customer-Centric Future

Whether you’re an enterprise brand or a small business, Glympse offers flexible, scalable solutions to help your business show up smarter and communicate better.

Explore more at corp.glympse.com
Get in touch with us to schedule a demo or learn how our platform can fit your operation.

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