
Customer Expectations Rise as CX Innovation Falls
Has this happened to you? You get a delivery window for a home service or important package delivery. Cool. Until it’s just 5 minutes before
Check out the Glympse blog for insights into how customers use the Glympse platform and products, helpful FAQs, and how to get the most out of geo-location technology and apps.
Discover how Glympse innovation is connecting people, products and assets around the world more easily and efficiently.
Has this happened to you? You get a delivery window for a home service or important package delivery. Cool. Until it’s just 5 minutes before
“The on-demand economy is really about consumers having more and more options for self-service. It all started with Uber and our ability hail a car
“Where’s my service technician?” It’s one of the most common reasons customers waiting for a home services appointment, repair or even a large delivery –
We all seem to agree: the autonomous vehicle space will be a multi-billion dollar industry in just a few short years. While much of the
Industry experts estimate there are 20 million field service professionals globally. That’s 20 million opportunities at any given moment to cultivate an amazing customer experience when
Today we announced enhancements to our location services platform for modernized Glympse IVR integration capabilities. What this means: Our customers will now be able to